Privacy Policy
Last Updated: June 2026
Electra Back Scrubber (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.
1. Information We Collect
Personal Information
When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment information (processed securely through third-party payment providers)
- Order history
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages viewed
- Referring website
- Date and time of visit
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our products and website
- Detect and prevent fraud
- Send promotional emails (only if you opt in)
- Comply with legal obligations
3. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Personalize your experience
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
4. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties that help us operate our business, including:
- Payment processors
- Shipping and logistics providers
- Email marketing platforms
- Website hosting providers
- Analytics providers
These third parties are only permitted to use your information for services they provide on our behalf.
5. Payment Security
Payments are processed through secure third-party payment providers. We do not store your full payment card details on our servers.
All transactions are protected using industry-standard encryption technologies.
6. Marketing Communications
If you subscribe to our marketing communications, we may send:
- Product updates
- Promotional offers
- Company news
- Special discounts
You can unsubscribe at any time by clicking the unsubscribe link in our emails.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Provide customer support
- Meet legal and tax obligations
- Resolve disputes
- Enforce agreements
8. Your Privacy Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to certain uses of your information
- Request data portability
To exercise these rights, contact us using the information below.
9. Children’s Privacy
Our products and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.
If we learn that a child has provided personal information, we will take steps to delete it promptly.
10. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or storage system can be guaranteed to be 100% secure.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Continued use of our website after changes are posted constitutes acceptance of the revised policy.
Privacy Rights for Canadian Residents (PIPEDA)
If you reside in Canada, you have the right to:
- Request access to personal information we hold about you.
- Request corrections to inaccurate or incomplete personal information.
- Withdraw consent for certain uses of your personal information, subject to legal or contractual restrictions.
- Request information about how your personal information is used and disclosed.
To exercise these rights, please contact us using the information provided in the Contact Us section below.
International Privacy Rights
If you are located in the European Economic Area (EEA), United Kingdom, California, or other jurisdictions with applicable privacy laws, you may have additional rights, including:
- The right to access your personal data.
- The right to request correction of inaccurate data.
- The right to request deletion of your data.
- The right to restrict or object to processing.
- The right to data portability.
- The right to withdraw consent where processing is based on consent.
Requests may be submitted using the contact information listed below.
13. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Electra Back Scrubber
Email: khadrasulub79@gmail.com
Website: electrabackscrubber.com
