Shipping Policy

Last Updated: June 2026

Processing Time

Orders are processed within 1–3 business days.

Shipping Time

Estimated delivery times:

Canada: 5–12 business days

United States: 7–15 business days

International: 10–25 business days

Shipping times are estimates and may vary due to customs, weather conditions, or carrier delays.

Order Tracking

Customers will receive a tracking number via email once their order has shipped.

Incorrect Addresses

Customers are responsible for providing accurate shipping information. Electra Back Scrubber is not responsible for orders shipped to incorrectly provided addresses.

Lost Packages

If a package is lost in transit, please contact us and we will work with the carrier to resolve the issue.

Customs & Duties

International customers may be responsible for customs fees, import duties, or taxes imposed by their country.

Contact Electra Back Scrubber

Have a question about your order or product?

We’re here to help.

Customer Support Email: Khadrasulub79@gmail.com

Response Time: Within 24–48 business hours

For faster assistance, please include:

  • Your order number
  • Full name
  • Description of your question or issue

Thank you for choosing Electra Back Scrubber. We appreciate your business and look forward to helping you achieve a cleaner, more refreshing shower experience.