Return and Refund Policy

Last Updated: June 2026

At Electra Back Scrubber, customer satisfaction is important to us.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return:

• The item must be unused and in its original packaging.
• Proof of purchase is required.
• The product must not show signs of misuse or damage.

Non-Returnable Items

For hygiene and safety reasons, used personal care products cannot be returned.

Refunds

Once your return is received and inspected, we will notify you regarding approval or rejection of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days.

Damaged or Defective Items

If your order arrives damaged or defective, contact us within 7 days of delivery with photos of the issue.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or an incorrect item was received.